How will my order be delivered to me?
Answer :
Bikes will be delivered to you via our driver. The bike will be full assembled unless you request it be delivered in the original box.
Smaller items will be delivered via courier.
Singapore Address: Delivery is free for orders over $40. For orders under $40 a $3.99 delivery fee is charged.
International Address: Delivery costs are calculated at checkout. If a cost doesn't show, please contact and we will get a competitive quote for you.
Bikes will be delivered to you via our driver. The bike will be full assembled unless you request it be delivered in the original box.
Smaller items will be delivered via courier.
Singapore Address: Delivery is free for orders over $40. For orders under $40 a $3.99 delivery fee is charged.
International Address: Delivery costs are calculated at checkout. If a cost doesn't show, please contact and we will get a competitive quote for you.
Can I test ride one of your folding bikes?
Answer :
Yes - we have our folding bikes on display and ready to test ride at our Ubi Warehouse.
Please contact us before coming over to make sure one of the team will be here to let you in and help answer your questions. You can contact us via the chat button at the bottom of this page
Yes - we have our folding bikes on display and ready to test ride at our Ubi Warehouse.
Please contact us before coming over to make sure one of the team will be here to let you in and help answer your questions. You can contact us via the chat button at the bottom of this page
Do you provide a warranty for the bikes?
Answer :
The carbon fibre frame is covered by a 3 year warranty from the date of original purchase.
The warranty does not cover normal wear and tear, damage from accidents, abuse or neglect, acts of God or improper maintenance.
The warranty is applicable to the first owner of the bike and an original warranty card and registration of purchase on our website is required.
The carbon fibre frame is covered by a 3 year warranty from the date of original purchase.
The warranty does not cover normal wear and tear, damage from accidents, abuse or neglect, acts of God or improper maintenance.
The warranty is applicable to the first owner of the bike and an original warranty card and registration of purchase on our website is required.
Is your stock in Singapore or does it ship from overseas?
Answer :
All items shown as "In Stock" are available in our Singapore warehouse.
This allows us to get your item to you faster, or if you wish, you may collect the item from us.
All items shown as "In Stock" are available in our Singapore warehouse.
This allows us to get your item to you faster, or if you wish, you may collect the item from us.
What is your return policy?
Answer :
Purchases may be returned within 14 days of delivery. In order to receive a refund, you must contact us first (use the chat function at the bottom of this page).
The product must be unopened, returned in its original packaging and condition. A refund will be processed within 2 business days of receiving the returned item.
The Buyer must pay the shipping & handling costs for both the outbound & return shipment. We do not accept returns on used products.
Purchases may be returned within 14 days of delivery. In order to receive a refund, you must contact us first (use the chat function at the bottom of this page).
The product must be unopened, returned in its original packaging and condition. A refund will be processed within 2 business days of receiving the returned item.
The Buyer must pay the shipping & handling costs for both the outbound & return shipment. We do not accept returns on used products.
Do you allow exchanges?
Answer :
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What are the shipping charges?
Answer :
Singapore Address: Delivery is free for orders over $40. For orders under $40 a $3.99 delivery fee is charged. International Address: Delivery costs are calculated at checkout. If a cost doesn't show, please contact and we will get a competitive quote for you.
Singapore Address: Delivery is free for orders over $40. For orders under $40 a $3.99 delivery fee is charged. International Address: Delivery costs are calculated at checkout. If a cost doesn't show, please contact and we will get a competitive quote for you.
